Walk In Chicken Run support centre
Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.
Spares & accessories
Find spare parts for your Walk In Chicken Run. Choose a view below to locate and purchase the parts you need.
Manuals
Assembly videos
Product FAQs
Is the run predator proof?
While the strong materials and thought out design make it extremely hard for predators to get to your pets, no run is 100% predator proof.
If you live in an area with lots of predators, including smaller animals like martens and weasels, you might want to consider adding additional protection to the run.
Can I keep the run outside all year round?
The metal chicken runs are designed to be used outdoors for years to come. However, we recommend that you check the run regularly for signs of corrosion, especially if you live somewhere with extreme weather conditions or close to the sea. Corrosion will occur if the coating has been scratched or scraped for example. If you do see some, remove any loose rust and touch up with a weather resistant paint.
If you have covers on your run and experience heavy snowfall it's advised you clear the snow off the roof to avoid the panels being damaged from the weight.
Which size chicken run should I get?
The size of run you need depends on how many chickens you have, the size of your chickens and how much they are allowed to roam free outside the run. Always aim to give your chickens as much space as you can, either by letting them free range in the garden/backyard or by extending the run. If you’re having troubles deciding on what run size to get, feel free to contact our customer services team who will be happy to guide you!
Can I attach the run to a coop or a building?
The Walk In Run can be attached to your house or another building, you can see examples of how other customers have done this in the customer images below. We do however not currently have a ready made solution for this, so we recommend you speak to a DIY specialist to make sure it’s done safely.
All of the Eglu chicken coops can be attached to a Walk In Run using a connection kit. For the Eglu Pro, Eglu Cube and Eglu Go UP, you need to have a 6 ft. run or longer in order to attach the coop. If you have another type of coop it will be possible to attach it, but again you should consult a specialist.
Can I keep chicks in the run?
You should wait until the chicks are at least 6 weeks old before you take them outside. It might be a good idea to keep them separate for the first week so they can get used to being outdoors before having to interact with the rest of the flock, but this depends slightly on the breed and your setup. If it’s cold and wet you might want to wait a bit longer before you introduce them to the outside world.
What are the dimensions of the mesh?
The lower half mesh is 25 x 75mm, and the upper half mesh and the roof panels are 50 x 75mm.
I have a very uneven lawn, can I still use the Walk In Chicken Run?
Can the run be moved?
Can I place the door anywhere on the run?
How many covers do I need to cover the roof of my run?
Can I use the run for other animals, like ducks or quails?
Will wild birds be able to access the run?
How can I extend my run?
How big is the door?
Do the run panels have a new design?
Can I attach my Eglu coop to a Walk-In Run?
All of our Eglu chicken coops can be attached to a Walk-In Run using a connection kit. For the Eglu Go UP, you need to have a 2m run or longer in order to attach the coop, all our other coops can be connected directly or with a coop run.